FAQ

Subscription and Payment

How can I subscribe to your services?

In order to proceed with subscribing to our membership plans:

1. In our main menu click Membership Plans

2. Click "SUBSCRIBE" button of the membership that you would like to receive.

3. Insert your personal details and Credit / Debit card information and after that click the "SUBMIT FORM" button

4. Done, we will send you the login details.

How do I cancel my subscription?

1. Log in to your account.

2. Under the "My Profile Summary" section click "My Account"

3. Under the "Billings" section click "Billing Cancellation"

4. Click "SUBMIT FORM" button

You can cancel your subscription anytime. If you cancel the Membership before the end of your current billing cycle, your account will remain active until the end of your paid subscription, and will then no longer renew.

How do I change my credit card details?

1. Log in to your account.

2. Under the "My Profile Summary" section click "My Account"

3. Under the "Billings" section click "Billing Update"

3. Enter your new card information.

4. Confirm changes by clicking the blue"SUBMIT FORM" button below the form.

How do I renew my subscription?

All subscriptions on Commercial Services on FxMarket Analyst are on a continuous renewal basis. Your subscription shall be renewed for the same period that you were subscribed to, prior to the date of the renewal.

How do I upgrade / downgrade my subscription?

1. Log in to your account.

2. Under the "My Profile Summary" section click "My Account"

3. Under the "Upgrade account or Downgrade account'' section select the subscription that's best for you.

4. Click "SUBMIT FORM" button

How do you store my personal information?

We appreciate your trust in us and we are strongly committed to keeping your personal information safe. Our server is protected, both logically and physically, against unauthorized access.

How secure is my payment data?

Credit / debit card purchases for FxMarketAnalyst' services are processed by the third-party vendor Stripe. When our clients provide their credit / debit card information on our website the data is sent to Stripe, i.e., the payment data is not stored on our systems.

Stripe is a PCI Service Provider Level 1, which is the highest level of certification available in the payments industry. To put it simply, any payment information sent to Stripe is sent securely and safely. With Stripe's Radar, Stripe will automatically detect and block fraud.

I am a small private trader. Just want to know when to buy and sell. Should I subscribe?

As a small private trader, you’ll definitely love our Morning espresso London reports, US Open bell reports and the Trade set up ideas.

These sections of our website have been specifically designed for you to be able to make as much money as possible, given your individual risk tolerance and investment time horizon.

A multitude of financial instruments that we provide enables you to see the market from different perspectives. The more of them you adopt, the more accurate your decisions will be.

I'm totally new to forex trading. Will your services be appropriate for me?

Naturally! We have designed our service to guide you through the learning process without hassle. Our FAQ section will help you to get comfortable with using our website and when you will be ready.

Additionally, by browsing our Website, you will see that we have made a large part of our content free, for your educational purposes - for example, the Blog section.

What subscription plans do you offer?

Membership subscription is priced as follows:

  • £129 for 1 month (FXGO Membership)
  • £160 for 1 month (FXPLUS Membership)
  • £279 for 1 month (FXPROP PLUS Membership)

For more information on services and subscription plans, visit our pricing page.

When can I request a refund?

FxMarketAnalyst will refund your payment in full if the refund request is received within 30 days from the date of payment. We do not prorate any payments, charges, fees or taxes (if applicable) on any type of Service, regardless of the term for which the Service has been paid. If you are eligible for a refund please contact us.

Which payment methods do you accept?

We accept credit card payments:

  • American Express
  • China UnionPay (CUP)
  • Discover & Diners
  • Japan Credit Bureau (JCB)
  • Mastercard
  • Visa

If you do not want to pay for your subscription with your credit card you may proceed using PayPal, or an international bank wire. Please contact us so we may provide you with detailed information.

Day Trading Ideas FAQ

Can I see the currently active Trade Idea(s) somehow?

If you are a subscriber to our Membership, you will receive e-mail and SMS notifications about the new signals as soon as possible.

If you want to check if you haven’t missed a message from us or to double-check the price levels, you may always log into the website and navigate to the latest Trade Idea– it will include all the details along with a chart that helps to put the price levels into perspective.

Do you as well trade the Trade Ideas ?

We may (and are likely to) trade the Trade Ideas, but we don’t want to be obliged to do so in case of every particular trade. We may also trade according to other strategies. There are many timeframes in which the trends can be traded. There are even more short-term oriented trends that last only several minutes.

We may choose to act on the one of the other trends than the ones that are used to create the Trade Idea. Or – which is more likely – each individual FxMarketAnalyst employee and associates may invest and trade according to their preferred trend, or a combination thereof.

We might also trade the moves that are too quick to be commented on. For instance, if the move that we aim to catch is starting right now and it seems likely that it will take not more than 10 minutes before the entire trade is over, we might trade it, but we would not attempt to issue a Trade Idea as it would reach you too late to be used.

Additionally, we may (and are likely to) engage in trades that are designed to test new strategies and improve the existing ones. This is an important part of making sure that we deliver Trade Ideas (and products in general) that are only of the highest quality.

As you probably experienced for yourself, testing a given strategy on a demo or paper-trading account is not enough to really verify a strategy. Therefore, before presenting something to you, we need to test it using our own capital, and this means entering trades based on a strategy that will not be available anywhere, as the service based on it wouldn’t exist yet.

Some trading methodologies may become outdated and stop working and therefore it is our ethical responsibility to make sure that we’re doing all we can to detect that moment and have another strategy to switch to and/or to have strategies that we would diversify into.

Do you guarantee any rate of return, profits, or a number of Trade Ideas per month?

We can’t guarantee any number of Trade Ideas, because it’s too analyst-dependent. Analysts are people and people sometimes get sick, have to react to personal emergencies and so on. The odds are that there will be at least several Trade Ideas per week, but because of the above, we can’t guarantee this frequency.

Please keep in mind that in case of any health issues it’s better not to send any Trade Idea at all as its quality might be impaired.

Just as practically everyone in the trading and investment business, we do not guarantee any kind of performance. Trading is a risky activity and can result in gains just as well as losses. Futures contracts, CFDs and other leveraged instruments involve a substantial risk of loss and in rare cases, one can even lose more than the capital that they have on their account.

We will continually do our best, but we simply cannot guarantee any kind of performance or reliability.

How do the Trade Ideas look like?

With each Trade Idea, we provide the following price points (entry, take-profit, stop-loss that also works as the cancellation level).

Additionally, every Trade Idea also have a chart analysis and regular updates.

Trade Idea example:

Pair: EUR/USD

Type: Sell

Order type: Sell limit

Entry price: 1.1300

Take Profit price: 1:1200

Stop Loss price: 1:1350

Risk-Reward: 1:2

How do the Trade Ideas work?

We do not disclose the full details of our day trading strategy, but we can tell out a bit about our approach with regard to this time frame. Trade Ideas are usually provided for the middle part of a given short-term move because of their power and ease of catching. In other words, the risk to reward ratio is usually most favourable for such situations. The philosophy can be expressed as:

  • Acting on the strongest intraday opportunities only
  • Taking whatever adequate profit the market is willing to give us
  • Focusing on consistently increasing the trading capital

The Trade Ideas process might be divided into three parts:

  • We present what’s in our opinion is a promising opportunity and we post it on our website in the password-protected section
  • We send you a notification e-mail and SMS with all the trade details in it, allowing for faster action on your part
  • Based on our above-mentioned opinion on the market and its details, you may (it’s up to you) combine this information with your own details like risk tolerance etc. and make a transaction.

How will I get alerted? How do you provide the Trade Ideas?

The Trade Ideas are delivered primarily via publication on our website. Making sure that you don‘t miss anything, they are sent to you also by e-mail and SMS. These all happen in real-time.

To be precise, once we see a profitable opportunity emerging, we’ll immediately start estimating the entry, profit-take and stop-loss levels and once the above is completed, we’ll put it on the chart, publish it on the website and send you an e-mail notification and SMS. On average, it should take about 10-15 minutes.

As the opportunity is emerging, i.e. developing, we’re making sure you don‘t miss any trade worth acting upon. The important detail here is that we usually provide Trade Ideas with entry orders that still remain to be reached. This means that usually we are sending a Trade Ideas that is not yet „in” and thus that there is a good chance that will be some time (perhaps in a matter of minutes and perhaps in a matter of hours) before the entry price is reached.

In other words, there should be some (not much, but still) time to react to get the entry prices, should you decide to enter a trade based on the opinions from our Trade Ideas.

Should we see no profitable opportunity on any given day, you’d be still notified via email not to expect any new Trade Idea for that day. An analogous information also would be provided on the website in the appropriate Trade Ideas’ section.

If a given Trade Idea opens a position, how long should it stay active?

If a given Trade Idea opens a position, then the position remains active until any of the following happens:

  1. Profit target is reached.
  2. Stop-loss is reached.
  3. We send another Trading Idea on the following day (this rule applies to all trading days except Fridays and other days that directly precede "long weekends").
  4. It's 2 PM or later on Friday or other day that directly precedes a "long weekend".

 

In the third case, we might send a Trade Idea message without the previous Day's indication (meaning that it should be closed - in such case we would most likely comment on that), we might adjust the profit target or the stop-loss level (this is the relatively likely option), or we might leave the position intact along with its profit target and stop-loss levels (this is relatively unlikely).

In other words, if neither profit-take, nor stop-loss are reached, you will be informed regarding the position in the following Trading Idea, with the exception being Friday's and other days that precede "long weekends". Longer breaks from trading are relatively likely to result in bigger price gaps, which is unfavorable in case of our very short-term positions.

There's a Trade Idea but the entry price is not touched that day...

The Trade Idea that didn't result in opening a position is valid only for the day when it was provided (a.k.a. Day Orders).

What brokers can I use in order to trade on your Trade Ideas?

Particular attention must be devoted also to the choice of the broker that will execute your trades. This topic is broader than just commissions, spreads, rollovers, slippage, and margins. It also entails the trading hours and liquidity of the instrument of your choice.

As a rule of thumb, it’s advisable to go with an established, well-capitalized and experienced broker headquartered in a reputable jurisdiction that provides access to the most commonly traded vehicle(s). As always, do your own diligence first.

In the case of CFDs (if they are available in your jurisdiction that is), in our opinion, ICMarkets broker might be a good place to consider.

What trading instruments are your Trade Ideas applicable to?

Trade Ideas instruments: Forex pairs

We provide price levels for CFDs quoted by ICMarkets, however, there are other proxies for a given market that could be used, for instance, some traders may use CFDs (contracts for difference) quoted by other brokers, and some may use ETFs or ETNs. In our opinion, futures seem to be the optimal choice for more advanced traders, while beginning traders might be more interested in ETFs and ETNs as they limit the leverage that one can use (and the top reason for losses among beginning investors is over-trading, too much leverage, and too big position sizes). Having a professional manage one’s futures trades might also be a useful choice.

In the case of non-ICMarkets-quoted CFDs, ETFs, ETNs or other trading vehicles, one would need to adjust the price levels that we provide for the futures contracts accordingly. In addition to providing the price levels for futures and CFDs, we will provide a CFD chart illustrating how they reflect the recent price movements, which should make the above adjustment easier. Please note that the more different the instrument is from what we provide Trade Idea for, the more difficult it might be to achieve the similar level of profitability.

Please note that we do not provide entry / profit-take / stop-loss levels for multiple instruments in the Signals, as it would mean delaying the moment of publication, which would be counter-productive. In case of intraday price moves, timing is truly critical. Moreover, we cannot reply to questions with requests for providing such levels on an individual basis, because this might be viewed as investment advice, and we cannot provide such. We think that providing price levels for both: futures and CFDs of one broker is a good compromise, especially given the additional instructions, as outlined in the reply to the following questions.

Who are our intraday Trading Ideas particularly attractive for?

Our Trade Ideas are designed for traders and investors who want to make their trading easy and have some time to enter new trades each day. If you only want to receive a specific input without being bothered to understand the full reasoning and specifics of any given trade, then our Day Trading Ideas are for you.

Whether you are experienced, inexperienced or anything in between, you can find tremendous value and actionability that we share in the Trade Ideas.

Why are there no explanations for a given Trade Idea?

Because time is a critical issue, and writing an explanation would delay the moment of delivering the Trade Idea to you. The above-mentioned 10-15 minutes could easily become 30-45 minutes, which might mean that you miss a potentially significant part of the opportunity in question. This would be counter-productive.

What is your refund and cancellation policy?

In short, we have a 30-day money-back guarantee. Please see our general FAQ for details.

What if I have any more questions?

If you have any questions, we’ll be happy to help. Please keep in mind that we may have already replied to your question in this FAQ section and thus it may be available to you immediately. We encourage you to examine it before dropping us a note. Of course, we’ll be happy to help anyway.

Additionally, note that we have active Live Chat support 24h a day or you can contact us by email at: support@fxmarketanalyst.com

About FxMarketAnalyst

Do you accept advertising on FxMarketAnalyst?

No, we don't accept any advertising on FxMarketAnalyst.com because we are not willing to compromise our objectivity. The only way this website generates revenues are through payments from our Subscribers and this is where our loyalty is.

How long have you been in the business?

We have been researching this market thoroughly since 1995. The Premium version of the website was introduced in 2021, and we have been developing it ever since (creating charts with unique indicators and interactive tools).